A change in Focus in Defective RV Cases – Sending a “Shot Across the Bow” Letter to the Dealer or Manufacturer
In the past, I have mostly stayed out of these cases until there was no alternative to litigation. This saves the buyers money in the short run in giving the other party multiple chances to avoid litigaiton. It does, however expose the buyer to a lot of headaches in the short run. I have therefore changed my philosophy, and I think that maybe in the average case a “shot across the bow” attorney letter after first repair attempt (or sometimes request) may be most efficient thing over all. Perhaps the client has to pay for an hour of attorney time in sending the letter, but the letter buys better treatment in the follow-up repair attempts that justifies the money. Given the headaches in carting a Defective RV across the country for service, if the shot-across-the-bow eliminates the need for even one fruitless trip, the early attonrey intervention is worthwhile.